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Cummins Inc. Placement - Technical Support Engineering in Darlington, United Kingdom

Placement - Technical Support Engineering


Cummins are now recruiting for our 2020 intake of 12 month placements in the UK, which provide a meaningful opportunity for university students to accomplish real-world projects in a professional environment.

Working under the guidance of the Technical Specialist, the student will be involved in all aspects of the Customer Support group; assisting to provide technical support for Cummins Automotive products and integrated Emission Solution technology throughout Europe.

Placement student duties will involve:

  • Supporting the identification, resolution and implementation of fixes on key product issues with Automotive OEM’s.

  • Initial data capture and Warranty claim information processing.

  • Site visitation and field investigation for potential product issues.

  • Supporting OEM account teams in finding resolutions to Customer issues.

  • Component failure assessment and processing.

Training Provided

  • Starting with a comprehensive induction programme, throughout the placement you will be provided with training in sector specific technologies as well as general training such as presentation and communication skills, structured problem solving and Cummins practices and procedures.

  • Individual Development programme consisting of engine and aftertreatment system

  • Emerging product problem identification and definition.

  • Support product resolution forums: Problem Solving / 6 Sigma Tools

  • Hands on failure analysis and site investigations (Driving license advantageous)

  • Use of electronic service tools for Cummins products.

  • Identification of Key Customer issues through data analysis.

  • OEM warranty processing and development.

  • Working with OEM’s, Customers, Suppliers and Distributors Globally.


  • Currently studying a STEM subject at degree level (sandwich placement)

  • Excellent computing skills; Experience with Microsoft Office desirable.

  • Good team working, communication and task prioritisation.

  • Technical Automotive background desirable, but not essential

  • Enthusiasm and interest in Engineering required

  • The successful candidate needs to have full driver’s license and be prepared to travel weekly within the UK

At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.


Primary Location United Kingdom-England-Darlington-UK, Darlington, Cummins Engine Co Ltd

Job Type Cooperative / 12 Month Placement

Recruitment Job Type Student - Cooperative/12 Month Placement

Job Posting Oct 13, 2019, 5:33:11 AM

Unposting Date Dec 31, 2019, 5:59:00 PM

Req ID: 190004HH