Cummins Inc. Site Leader in Orapa, Botswana
We are looking for a talented Site Leader to join our team specializing in General Management for our D istribution Business Segment in O rapa, Mine Site, Botswana
In this role, you will make an impact in the following ways:
Provides input into the Annual Operating Plan; manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics. Provides input into annual marketing and sales plan; develops and maintains business relationships with customers and develops new business partners and alliances for the branch.
Develops knowledge of Cummins’ business in the region, globally, and across all business units.
Manages customer satisfaction for the Branch as measured by Net Promoter Score and Lens of the Customer programs; develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees. .
Manages warranty submission and rejection for the branch; develops awareness of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and manages process improvements within the branch.
Manages compliance with health, safety, and environmental standards and compliance; actively participates in health, safety, and environment audits.
Ensures that employees understand Cummins’ culture of corporate responsibility.
To be successful in this role you will need the following:
University Degree in Engineering or Related.
Minimum of eight years’ Experience with Managerial role
Having Worked in Mining Environment
Being familiar with Cummins Product will be an added advantage
Job GENERAL MANAGEMENT
Primary Location Botswana-Central-Serowe-Botswana, Orapa, Mine Site
Job Type College / University
Recruitment Job Type Exempt - Entry Level
Job Posting Mar 23, 2021, 4:50:52 AM
Unposting Date Ongoing
Req ID: 21000191