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Cummins Inc. Service Manager in Perth, Australia

Service Manager


Service Manager

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a motivational Service Manager to join our team specialising in HHP field service for our Newman branch. This is a relationship focused leadership role, managing employees, internal stakeholders, and external customers. This role is based in our Perth branch with frequent travel to the Pilbara.

In this role, you will make an impact in the following ways:

  • Lead and Manage the Field Service and Service Admin Teams.

  • People Management on a day-to-day basis .

  • Develop employees and provide opportunities and feedback that enhance employee career growth.

  • Promote a positive, behavioural based safety culture and lead your team in shifting HSE to a value.

  • Establish positive and professional working relationships with key customers and maintain client satisfaction levels.

  • Develop strong relationships with key customers through frequent and professional communication.

To be successful in this role you will need the following:

  • You will also ideally be a qualified Heavy Diesel Mechanic OR come from a similar industry

  • Significant experience in a Service Department with strong leadership and people management skills

  • World class communication skills – with the ability to adapt your style to different audiences accordingly

  • Committed to providing exceptional service to our customers and offering customer-centric solutions

  • Sound financial acumen, understanding budgets, P&L’s, WIP’s and day to day operating procedures, including HSE

  • Motivated towards developing a high performing and professional team and their commitment to safety and providing exceptional customer service

Compensation and Benefits

-Competitive salary

-Relocation assistance offered from anywhere in Australia

-Comprehensive Cummins product training provided

-Income Protection continuance insurance

-Discounts with select private health insurance, PC software/hardware and a range of vehicles

-Annual remuneration review

-Participation in an annual variable compensation (bonus) program

-A range of personal and professional benefits

-Onsite parking

-Employee Assistance Program available to employees

-Paid Parental leave (Conditions apply)

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here (link to our work180 page: ) to check out our Benefits


Primary Location Australia-Western Australia-Perth-Australia, Perth, Distributor BR 550

Job Type College / University

Recruitment Job Type Exempt - Entry Level

Job Posting Aug 14, 2023, 6:18:48 AM

Unposting Date Ongoing

Organization Distribution Business

Role Category Onsite

Relocation Package Ineligible

Req ID: 230006ZY