Cummins Graduate Jobs

Job Information

Cummins Inc. CSR Intern客服代表实习生 in Shanghai, China

CSR Intern客服代表实习生

Description

  • Customer inquires & orders management and follow up.

-Help customer to check parts availability & price; apply new parts and follow up.

-Consolidate the information into the Cummins standard contract

  • Pre-management Customer AR and timely communicate with customer to facility whole order process

  • Responsible for customer order direct ship confirmation and pick list release and invoicing.

  • Responsible for customer claim, core return , annual return related businesses.

Summarize and release business report business to related dept.

+

  • 协助处理天猫业务订单工作,其中包括:

+

+

  • 淘宝网上获取客户订单信息

+

  • 按照业务要求,制作天猫客户发货单

+

  • 将正确的零件号和数量信息录入Oracle订单系统

+

  • 及时将订单信息和发货单通知到仓库相关人员

+

  • 与仓库人员一起确保当天下午三点钟之前订单安排发出,并在下午四点钟之前反馈所有运单信息

+

  • 及时寻求资源回复客户提出的任何问题

+

  • 及时安排客户的开票需求

+

Qualifications

  • 岗位要求:

  • 为人踏实肯干,能吃苦,有良好的团队协作能力

  • 愿意在实际工作中不断学习

有良好的沟通能力

Job SUPPLY CHAIN PLANNING

Primary Location China-Shanghai-Shanghai-China, Shanghai, CCICL Branch - Jinsui Road

Job Type Internship

Recruitment Job Type Student - Internship

Job Posting Aug 29, 2019, 8:41:25 PM

Unposting Date Ongoing

Req ID: 1900043Y

DirectEmployers